Terms of Service

Orders and Order Confirmation

Orders are processed and dispatched after they have been confirmed. Processing periods may vary during weekends, public holidays, sales, or promotional periods. By placing an order, customers are responsible for providing accurate information required for processing and delivering the order.

Customer Information

Customers must provide complete and accurate shipping and contact information when placing an order. SABBSKIN is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Shipping and Delivery

Delivery times stated on the website are estimates. Factors such as weather, public holidays, courier delays, customs procedures, and other circumstances outside SABBSKIN's control may affect delivery times. Domestic and international shipping charges and free-shipping thresholds apply as described in the Shipping Policy.

Returns and Refunds

Purchases are subject to the store's no-return, no-exchange, and no-refund policy, except where products received are different from those ordered or are defective or damaged. Eligible returns must comply with the return requirements stated in the Refund & Returns Policy.

Personal Information

Information provided when placing an order or contacting the company may be used for order processing, customer service, and promotional updates. Personal information is handled according to the Privacy Policy.

Customer Support

Customers requiring assistance can contact the team using the following details:

Email: distribution@sabbskin.com

WhatsApp: 0322 7171360

Support Hours: Monday to Saturday, 10:00 AM–9:00 PM

Sunday: Closed